skip to main content

Use of Cookies

What Are Cookies?

Our website works best with cookies.  They allow us to see how the site is being used.

Cookies are small text files that are stored on your computer, mobile phone or other device you use when you browse certain websites. These files contain data that can be accessed by a web server, letting it know if the user has visited the site before.  They are often used to tailor a web page with settings that are specific to the user, for instance; when a browser stores your username and password.

The time of expiration of a cookie depends on the type of cookie it is.  Session cookies expire once you close down your browser.  Persistent cookies do not expire once you close down your browser - they remain on your hard disk until their later expiration date or they are deleted.  We use both session and persistent cookies on our website.  For further general information regarding cookies, please visit (

Who sets Cookies?

Cookies may be set by our websites or by another site prior to or during your visit to our Website.

These are known as ‘first–party’ and ‘third–party’ cookies.

First–party cookies belong to the website domain that appears in the browser address bar.

Third-party cookies belong to website domains different from the one shown in the address bar. Some web pages can feature content from third-party domains (such as banner ads). Other sites may also set cookies on your device during a visit to one of our websites. These sites will be approved partners.

How We Use Cookies

Below we describe the cookies we deploy on our websites, organized by the categories defined by the International Chamber of Commerce.

Performance Cookies

These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don’t gather information that identifies you. Information collected by these cookies is anonymous and is only used to improve how a website works. 

Performance cookies are not used to target you with online advertising. You can disable them, but then the website owner will be unable to see how its websites are performing and make relevant improvements to enhance your browsing experience

Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features such as changes you have made to text size, fonts and other part of web pages that can be customized.

The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Find below a table summary of key information on the cookies we use:

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, if you want to enjoy the full functionality of the website, it is recommended that you do not disable cookies.

More Information

If you would like more information concerning our cookies, please contact us on 020 3798 3000.

If you would like any information concerning the third party cookies, please check directly with the relevant third-party websites. We do not control the settings of these cookies and so we suggest you check with them directly for more information. Please see the Google Analytics website for further details:

Get in touch

We're based near Ponteland in Newcastle upon Tyne. If you would like to get in touch to discuss anything please call the office on 0191 303 9320 or 07922 573873.