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Our vision, as part of Raymond James Investment Services, is to be a financial services firm as unique as the people we serve, transforming lives, businesses, and communities through the power of personal relationships and professional advice. As part of our efforts to ensure that we achieve our vision, and to help us ensure the principle of Consumer Duty is embedded within our organisation, we conduct a regular Client Opinion Survey. This survey was conducted online in January and February 2022. Our aim was to monitor client satisfaction feedback, understand what is important to clients and identify where improvements could be made.

Survey Icon 1

100% of clients selected Overall Satisfaction regarding their dealings with Charles Nicholson Asset Management.

Based on 28 responses

Survey Icon 2

100% of clients are Likely or Very Likely to continue using our services.

Based on 28 responses

Survey Icon 3

93% of clients said their portfolios have performed In line with, Above or Significantly Above Expectations.

Based on 30 responses

Survey Icon 4

100% of clients see services as having either a Fair Value, Good Value or Excellent Value for Money.

Based on 28 responses

Client Testimonials

"Charles has taken care of my financial affairs since my husband died and I trust him"

- Mrs F, 2022

"I find it easy to get in touch when I need to but for the most part I leave it to Charles Nicholson Asset Management to keep me informed when necessary"

- Mrs S, 2022

"Charles is very easy to deal with, he is thorough in his approach and helps me understand what is a complicated subject"

- Anon, 2020

"Personal attentive service which has precisely met our needs"

- Prof P, 2022

"Careful and thorough assessment of investment needs and regular contact on progress at appropriate intervals in particular where the financial markets have been volatile"

- Anon, 2020

"Personal expert attention to my requirements"

- Mrs M, 2022

"Efficient, friendly service, with good results"

- Anon, 2022

"We as a family have received excellent personal service from Charles Nicholson at all times"

- Client since 2019

"Excellent service, attention to detail and very focussed advice"

- Mr C-S, 2020

Get in touch

We're based near Ponteland in Newcastle upon Tyne. If you would like to get in touch to discuss anything please call the office on 0191 303 9320 or 07922 573873.